Quality Assurance Senior Associate

Only considering candidates eligible to work in Belfast, UK ⚠️

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Your role in the team

The Quality Assurance Senior Associate completes quality control (QC) audits within designated areas of responsibility by evaluating processes for the business unit, clients, and the quality team.

Key Responsibilities

  • Follows established audit guidelines, focusing on detail, in order to complete tasks attentively, thoroughly, and accurately
  • Support the completion of multiple complex tasks
  • Assists with vetting of identified defects with operational leaders via e-mail, dispute process and/or conference calls
  • Assists with onboarding of new analysts by sharing technical knowledge, demonstrating responsibilities through job shadowing, and responding to questions
  • Conducts audits on transactions within area of responsibility and assist with documentation of auditing procedures to ensure current and accurate capture of team operations
  • Utilizes knowledge of operating policies and procedures to recommend solutions for enhancing operations while aligning with client expectations and corporate objectives
  • Performs quality control audits as directed by management, and within established production and accuracy standards

Essential Skills

  • All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate is not providing sponsorship for this vacancy.
  • Minimum of 2 years hands-on experience with QC/QA processes (not specifically in financial services/accounting)
  • Minimum of 2 Years experience within a finance/accounting environment
  • Minimum of 2 Years Excel experience

Desirable Skills

  • Over 2 years’ experience as a

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Your role in the team

The Quality Assurance Senior Associate completes quality control (QC) audits within designated areas of responsibility by evaluating processes for the business unit, clients, and the quality team.

Key Responsibilities

  • Follows established audit guidelines, focusing on detail, in order to complete tasks attentively, thoroughly, and accurately
  • Support the completion of multiple complex tasks
  • Assists with vetting of identified defects with operational leaders via e-mail, dispute process and/or conference calls
  • Assists with onboarding of new analysts by sharing technical knowledge, demonstrating responsibilities through job shadowing, and responding to questions
  • Conducts audits on transactions within area of responsibility and assist with documentation of auditing procedures to ensure current and accurate capture of team operations
  • Utilizes knowledge of operating policies and procedures to recommend solutions for enhancing operations while aligning with client expectations and corporate objectives
  • Performs quality control audits as directed by management, and within established production and accuracy standards

Essential Skills

  • All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate is not providing sponsorship for this vacancy.
  • Minimum of 2 years hands-on experience with QC/QA processes (not specifically in financial services/accounting)
  • Minimum of 2 Years experience within a finance/accounting environment
  • Minimum of 2 Years Excel experience

Desirable Skills

  • Over 2 years’ experience as a financial accounting QC/QA
  • Experience in an audit or financial services background

Supervisory Responsibilities

  • This job role does not have any supervisory responsibilities

Job Posting End Date: Tuesday 11th November 2025 [11:59pm]

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Why join us?

Allstate NI is proud to be Allstate’s European Digital Centre of Excellence—recent winners of ‘Best Use of Cloud Services’ at the Belfast Telegraph IT Awards 2024, and recognised for our community and sustainability impact at the 2024 Business in the Community Awards and Gold accreditation for Environmental Responsibility.

We’re a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value.

We offer:

•              A generous, flexible benefits package including annual leave, healthcare and dental cover, pension, and lifestyle discounts

•              Access to world-class learning platforms and award-winning L&D

•              Clear career paths, internal mobility, and a strong focus on growth

•              A people-first culture with flexible working options

Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way.

Statement on Fair Employment and Equal Opportunities

Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.

We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.

Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.

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Allstate NIallstate.com

Leading provider of software solutions and services supporting the global operations of Allstate, with a focus on innovation and employee well-being.

Working Week

We have a 4 day week every 2nd week.

  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Mon
  • Tue
  • Wed
  • Thu
  • 🏖️
    Fri

Our Vacation Policy

We offer 25 plus plus options to purchase additional days and generous vacation allowance with flexible options to increase entitlement.

Remote Working Policy

Employees can work remotely or in-office, with flexible arrangements tailored to individual preferences.

Company Benefits

  • Health insurance
  • 401(k) company contribution
  • Generous parental leave
  • Dentalcare
  • Childcare support
  • Life & Disability Insurance
  • Professional Development Budget
  • Yearly bonuses
  • Mental Health Support

Desirable Skills and Experience

  • Microsoft Excel
  • QC/QA processes
  • Finance & accounting
  • Excel
  • Audit experience
  • Attention to detail
  • Onboarding
  • Communication
  • Documentation
  • Process improvement
  • Vetting defects

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