Platform Enterprise Support Specialist

Only considering candidates eligible to work in Austin, USA ⚠️

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

More about our mission and what we offer.

Job Description

We are seeking a proactive and detail-oriented Portuguese speaker to join our team as a Wise Platform Enterprise Support Specialist. In this role, you will be at the forefront of providing exceptional customer support to our enterprise clients, ensuring smooth and effective use of the Wise Platform. You will need to be highly analytical, collaborative, and solution-driven while working in a fast-paced environment.

Your Mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking.

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Automatically Apply to Remote Customer Support Jobs!

Let our copilot automatically search & apply to remote jobs from all across the web.

Try it now
Wisewise.com

Global technology company for fast, low-cost international money movement and multi-currency accounts.

Working Week

We work 5 days per week but offer 36 days of vacation per year.

Our Vacation Policy

Global minimum of 33 days paid time off per year including public holidays; varies by location (e.g., US: 36 days). Plus 3 Me Days annually and a paid 6‑week sabbatical after 4 years.

Remote Working Policy

Hybrid by team with global flexibility. Most roles can work from almost anywhere for up to 90 days per year after 6 months. Offices in 11+ locations support in-person collaboration.

  • London, UK
  • Austin, USA
  • New York, USA
  • Budapest, Hungary
  • Brussels, Belgium
  • Hyderabad, India
  • Kuala Lumpur, Malaysia
  • Mumbai, India
  • São Paulo, Brazil
  • Singapore
  • Sydney, Australia
  • Tallinn, Estonia
  • Tokyo, Japan

Company Benefits

  • Private medical insurance (by location)
  • Pension/401(k) with employer match
  • Min. 18 weeks fully paid leave
  • Dental coverage in many locations
  • Global Mission Days gatherings
  • RSUs for all employees
  • Equipment allowance
  • Life and disability coverage
  • Annual learning allowance
  • 6-week paid sabbatical after 4 years
  • 24/7 Employee Assistance Program

Desirable Skills and Experience

  • Wise Platform
  • Portuguese language
  • Customer support
  • Analytical skills
  • Collaboration
  • Problem solving
  • Detail oriented

Share this job:

Report incorrect data

Let us know if the job has expired