Learning and Development Director

Insomnia Cookies

We work 4x9hr days, Monday - Thursday

Only considering candidates eligible to work in Philadelphia, USA ⚠️

Insomnia Cookies is looking for a Learning and Development Director to join our fast-paced and dynamic People team. As our L&D Director, you will be the driving force behind our learning solutions and will ignite our organization's growth through innovative learning strategies and comprehensive development programs, both for our IWP Center (our corporate HQ) and bakery employees. You should be an expert in building and implementing L&D programs, facilitating learning opportunities, and presenting in front of various-sized audiences across corporate and retail environments. This role is based out of our Center City office in Philadelphia and reports to the SVP of People.

Sweet Position Perks:

4 day work week!! (yupp, we get every Friday off)

• A competitive base salary plus annual bonus compensation package

• A relocation package to assist in moving to the Greater Philadelphia area

• Enrollment in our Cookie Jar deferred bonus program

• Enrollment in our LTIP bonus program

• Excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans

• 401K with contribution match

• 3 weeks paid vacation plus 2 paid Insomnia personal wellness days

• Relaxed, fun, come as you are office culture

• Free cookies, branded swag and so much more!

Job Responsibilities:

  • Create a culture of continuous learning in our bakeries and IWP Center.
  • Assess the company’s L&D needs and reimagine, develop, and implement training programs and L&D resources, guidelines, and materials for all levels of employees.
  • Create high-quality, scalable learning experiences for a diverse audience and new ways to engage team members in their own training and development.
  • Continuously maintain new, cutting-edge learning systems.
  • Collaborate with Operations to develop and lead a team of Training Managers who will train our new Store Managers in the field and conduct Train-the-Trainer sessions with our field teams.
  • Partner with Cookievation (R&D), Food Safety & Quality Assurance, and Operations to develop training guides needed for new store openings and bakery operations.
  • Work with our Leadership Team to develop and implement a High Potential Training Program and identify participants for the Program.
  • Partner with the SVP and VP of People to identify training strategies and goals for the organization and to develop career-pathing, performance enhancement, and organizational design guidance and materials.

Desired Skills & Experience:

  • 8-10 years of Learning & Development experience, including developing and implementing learning programs in a growing and fast-paced corporate environment.
  • Bachelor’s degree in human resources, organizational development, or a related field.
  • A Certification in Learning and Development is preferred but not required.
  • Experience with a multi-unit retail, restaurant, or hospitality organization is preferred.
  • Full L&D project life-cycle management experience.
  • A positive, can-do attitude and team-player approach with a demonstrated ability to lead, motivate, and develop cross-functional teams.
  • Demonstrated technical experience integrating new learning technologies with more traditional learning settings (e.g., leveraging both classroom and virtual environments).
  • Strong knowledge of adult learning principles, instructional design, and performance enhancement.
Insomnia Cookiesinsomniacookies.com

Insomnia Cookies specializes in delivering warm, delicious cookies right to your door until 3 AM daily.

Working Week

We work 4x9hr days, Monday - Thursday

  • Mon
  • Tue
  • Wed
  • Thu
  • 🏖️
    Fri

Our Vacation Policy

We offer 31 days PTO (3 weeks paid vacation + 5 sick days + 2 personal wellness days + 11 public holidays)

  • 31 days
  • 52 Fridays
  • 83 days off per year

Remote Working Policy

We work on site from our offices and stores

Company Benefits

  • Health insurance
  • 401(k) company contribution
  • Generous parental leave
  • Dentalcare
  • Equipment allowance
  • Life & Disability Insurance
  • Professional Development Budget
  • Yearly bonuses
  • Mental Health Support

Our Team

We're a team of 1.5k across 17 departments:

  • operations
    88
  • marketing
    31
  • support
    26
  • accounting
    11
  • human resources
    9
  • sales
    7
  • +11 more teams

Desirable Skills and Experience

  • L&D program development
  • Team leadership
  • Instructional design
  • Performance enhancement
  • Adult learning principles

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