Lumikha

Who we are

Lumikha is a dynamic and innovative business process outsourcing (BPO) company that provides world-class marketing and customer support services to organizations and entrepreneurs worldwide. Founded in 2006 and now based in Dumaguete, Philippines, Lumikha has built a reputation for excellence by focusing on delivering high-quality, specialized services that meet the unique needs of our clients. We believe in empowering our team to be their most creative and effective selves, fostering a culture that values curiosity, resourcefulness, empathy, and adaptability.

Our commitment to innovation is at the core of everything we do. We are constantly pushing the boundaries of what’s possible by integrating cutting-edge technologies like artificial intelligence (AI) and large language models (LLMs) into our workflows. This dedication to staying ahead of the curve allows us to provide our clients with solutions that are not only effective but also forward-thinking, ensuring that they remain competitive in an ever-changing marketplace.

What we do

Lumikha offers a broad range of services, focusing on marketing and customer support. Our expertise lies in helping clients achieve their business goals through strategic marketing initiatives, customer engagement strategies, and operational efficiencies. We work closely with our clients to understand their needs and tailor our services to deliver optimal results. From managing digital marketing campaigns to providing responsive and empathetic customer support, Lumikha is committed to delivering excellence in every project we undertake.

We are also deeply involved in developing custom digital solutions, including front-end development and user interface design. Our team of skilled developers works collaboratively to create responsive, high-performing web applications that meet our clients' exacting standards. Whether working with pre-defined templates or building custom interfaces, our developers ensure the end product is visually appealing and functionally robust.

Working at Lumikha

At Lumikha, we pride ourselves on creating a work environment supporting personal and professional growth. We observe a 4-day, 32-hour work week, giving our team members three full days off to recover, rejuvenate, and pursue their passions. This approach is rooted in our belief that a well-rested team is more creative, productive, and engaged. Our work culture is built around flexibility, allowing our team to work from anywhere with a decent internet connection. We manage performance based on results, not hours or location, ensuring that our team members can balance their work and personal lives.

Diversity and inclusion are also central to Lumikha's ethos. We are committed to fostering a workplace where everyone feels valued and respected, regardless of background or identity. Our culture encourages collaboration, innovation, and continuous learning, making Lumikha a place where talented individuals can thrive and contribute to meaningful, purpose-driven work.

Our benefits

At Lumikha, we believe in supporting our team with a range of benefits that promote well-being and work-life balance:

• Reduced hours: A 4-day, 32-hour work week, providing three days off for rest and rejuvenation.
• Remote work policy: Work from anywhere, focusing on performance and results, not hours or location.
• Opportunities for growth: Professional development opportunities and continuous learning support.
• Work-life balance: A culture that values balance, with policies that support personal well-being and professional success.
• Inclusive culture: A commitment to diversity and inclusion, ensuring a welcoming environment for all.